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1-800-260-2055

Contact us

Medi-Cal Customer Service

If you have questions or need help, call:

Phone: 1-800-260-2055
TTY: 711
Hours: 8:30 a.m. to 5 p.m., Monday - Friday.
Email: CallCenterManagement@scfhp.com

Cal MediConnect Customer Service

If you have questions or need help, call:

Phone: 1-877-723-4795
TTY: 711
Hours: 8 a.m. to 8 p.m., Monday - Friday
Email: CallCenterManagement@scfhp.com

To enroll in Santa Clara Family Health Plan Cal MediConnect Plan (Medicare-Medicaid Plan):

Phone: 1-888-202-3353
TTY: 711
Hours: 8 a.m. to 5 p.m., Monday - Friday

Or call Health Care Options (HCO):
Phone: 1-844-580-7272
TTY: 1-800-735-2922
Hours: 8 a.m. to 5 p.m., Monday - Friday

Providers

Providers or provider office staff call:

Phone: 1-408-874-1788
Hours: 8:30 a.m. to 5 p.m., Monday - Friday.
Email: ProviderServices@scfhp.com

SCFHP Office Location

6201 San Ignacio Ave.
San Jose, CA 95119
Phone: 1-408-376-2000
Map and driving directions

Mailing Address:
PO Box 18880
San Jose, CA 95158

Business Hours:
8:30 a.m. to 5 p.m., Monday - Friday

Media/Press

Media writers and editors call:

Phone: 1-408-874-1824
Hours: 8:30 a.m. to 5 p.m., Monday - Friday.
Email: MediaRelations@scfhp.com