Contact us
Medi-Cal Customer Service
If you have questions or need help, call:
Phone: 1-800-260-2055
TTY: 711
Hours: 8:30 a.m. to 5 p.m., Monday - Friday.
Email: CallCenterManagement@scfhp.com
Cal MediConnect Customer Service
If you have questions or need help, call:
Phone: 1-877-723-4795
TTY: 711
Hours: 8 a.m. to 8 p.m., Monday - Friday
Email: CallCenterManagement@scfhp.com
To enroll in Santa Clara Family Health Plan Cal MediConnect Plan (Medicare-Medicaid Plan):
Phone: 1-888-202-3353
TTY: 711
Hours: 8 a.m. to 5 p.m., Monday - Friday
Or call Health Care Options (HCO):
Phone: 1-844-580-7272
TTY: 1-800-735-2922
Hours: 8 a.m. to 5 p.m., Monday - Friday
Providers
Providers or provider office staff call:
Phone: 1-408-874-1788
Hours: 8:30 a.m. to 5 p.m., Monday - Friday.
Email: ProviderServices@scfhp.com
SCFHP Office Location
6201 San Ignacio Ave.
San Jose, CA 95119
Phone: 1-408-376-2000
Map and driving directions
Mailing Address:
PO Box 18880
San Jose, CA 95158
Business Hours:
8:30 a.m. to 5 p.m., Monday - Friday
Media/Press
Media writers and editors call:
Phone: 1-408-874-1824
Hours: 8:30 a.m. to 5 p.m., Monday - Friday.
Email: MediaRelations@scfhp.com