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Healthy Moms, Healthy Babies

Due to COVID-19, car seat safety classes have been temporarily canceled. Contact us for more updated information.

Did you know Santa Clara Family Health Plan (SCFHP) rewards you for taking care of yourself?

Seeing your doctor regularly is essential to having a healthy pregnancy. SCFHP created the Healthy Moms, Healthy Babies program to connect Medi-Cal members to more community resources and support. This Health Education program aims to help expecting moms stay on track in getting timely prenatal care.

The program offers the following rewards for seeing your doctor each trimester:

Get a $30 Target gift card* for seeing your doctor in the first trimester Get a car seat for seeing your doctor in the second trimester and completing a car seat safety class Get a sleep pod for seeing your doctor in the third trimester

Enroll in Healthy Moms, Healthy Babies! To sign up:

  1. Print the Enrollment Form or request one to be mailed to you.
  2. Complete the form and have your doctor sign.
  3. Mail the form to Health Education.

Attn: Health Education
Santa Clara Family Health Plan
PO Box 18880
San Jose, CA 95158

Or have your doctor fax the completed form to Health Education at 1-408-874-1959.

Once we receive the form, SCFHP Health Education may call you or your doctor to verify. Then we will mail you letters on how to receive the rewards.

For more information, see the frequently asked questions below.

*Kaiser members do not qualify. If you’re a KP member, visit kp.org for rewards opportunities.

**Must complete a car seat safety class to qualify.

Frequently Asked Questions

Who can participate in this program?

How do I receive the rewards?

I’m already past my first trimester. Am I still eligible for the $30 gift card?

Yes, as long as you were an SCFHP Medi-Cal member during your first trimester. Sign up for the program, and we will send you information on how to claim your reward.

I’m already past my second or third trimester. Am I still eligible for the rewards?

Sign up for Healthy Moms, Healthy Babies no matter where you are in your pregnancy. Depending on your due date, we will mail you a letter each trimester telling you what you need to do in order to receive rewards.

How do I get a car seat?

When you sign up for Healthy Moms, Healthy Babies, we mail you a letter each trimester of your pregnancy. To get a car seat, you must see your doctor in your second trimester and complete a car seat safety class. Call SCFHP Customer Service and ask for Health Education to sign up for a car seat safety class. At the end of the car seat safety class, you will receive the car seat.

Call SCFHP Customer Service at 1-800-260-2055, Monday through Friday, 8:30 a.m. to 5 p.m. TTY users should call 711.

My doctor faxed the trimester form that I received in the mail but I haven’t received the reward. What do I do?

Rewards can take up to 14 business days to process after we receive the signed trimester form.

To check the status of your reward, call SCFHP Customer Service and ask for Health Education. Call 1-800-260-2055, Monday through Friday, 8:30 a.m. to 5 p.m. TTY users should call 711.

Is there a deadline to sign up for Healthy Moms, Healthy Babies?

Sign up for Healthy Moms, Healthy Babies no matter where you are in your pregnancy. We accept completed forms up to three (3) months after your delivery date.

To receive the first trimester reward, you must have been an SCFHP Medi-Cal member during your first trimester.

To receive the second or third trimester reward, sign up for the Healthy Moms, Healthy Babies program.

I’ve already delivered my baby. Where can I go for resources?

Congratulations! Welcoming a new baby is an exciting time. It can also be one that requires some transition as you adapt to this new normal. Click on the Resources tab below for a variety of topics and information.

How can I get a breast pump?

You can ask your doctor to write you a prescription for a breast pump. A breast pump is a durable medical equipment and requires your doctor to order it from the vendor directly. This may require prior authorization.

For more information about prior authorization and durable medical equipment, see Section 4 of your Member Handbook or call Customer Service at 1-800-260-2055, Monday through Friday, 8:30 a.m. to 5 p.m. TTY users should call 711.

What is a sleep pod?

A sleep pod is also called a baby-co sleeper. It is a mini-sized bassinet that is used for parents to practice safe co-sleeping. It allows your baby to safely sleep with you in the bed.

How do I get a sleep pod?

When you sign up for Healthy Moms, Healthy Babies, we mail you a letter each trimester of your pregnancy. To get a sleep pod, you must see your doctor in your third trimester. Once we receive the signed trimester letter, we will mail you the sleep pod. Make sure your mailing address is up to date with Social Security Administration and Santa Clara County Social Services Agency. Visit Member FAQ to learn more about how to change your address.

I need transportation to my appointment.

We can help you get to your scheduled medical appointments. SCFHP members can get transportation at no cost to their medical appointments. Follow these steps to request transportation:

  1. Login to the mySCFHP member portal.
  2. Use the Request a Taxi form to submit your request. Be sure to submit your request at least three (3) business days before your scheduled medical appointment. This gives SCFHP Customer Service time to arrange your transportation.
  3. SCFHP Customer Service will contact you with more information.

Or call SCFHP Customer Service to request transportation. Call 1-800-260-2055, Monday through Friday, 8:30 a.m. to 5 p.m. TTY users should call 711.

What if I have other questions?

Call SCFHP Customer Service and ask for Health Education. Call 1-800-260-2055, Monday through Friday, 8:30 a.m. to 5 p.m. TTY users should call 711.

Resources

CLASSES

SCFHP Health Education – SCFHP offers a variety of health education classes at no cost to members. Classes may include prenatal, parenting, childhood obesity prevention, and more!

St. Louise Regional Classes in Gilroy – St. Louise offers classes to help new parents feel confident and reassured through their pregnancy journey. For more information on classes, please call 1-408-848-8663.

Healthier Kids Foundation works with community-based organizations to provide health screenings, provide assistance with health insurance coverage, and provide healthy lifestyle education to parents and caregivers.

NUTRITION

El Camino Hospital Drop-In Breastfeeding Support Group – El Camino Hospital offers a weekly, no-cost support group lead by Certified Lactation Consultant for new mothers. No registration required. Search for “Drop-In Breastfeeding Support Group.”

Santa Clara Valley Medical Center Lactation Group – Santa Clara Valley Medical Center offers a weekly, no-cost support group lead by Certified Lactation Specialist for new mothers. No appointment needed. Group meets weekly at Valley Health Center Bascom. See the flyer here.

Breastfeeding Support Groups and Resources in Santa Clara County

La Leche League of Northern California – breastfeeding support group lead by parents who have nursed their own babies and who have been trained and accredited by La Leche League International. Leaders can help parents and parents-to-be with questions or concerns about nursing their infants/toddlers.

Santa Clara County Breastfeeding Support - the county offers resources to residents to support breastfeeding.

WIC (Women, Infants, & Children) – WIC is a nutrition program that helps pregnant women, mothers of infants, and infants and young children to eat well, be active, and stay healthy.

MENTAL HEALTH/EMOTIONAL SUPPORT/POSTPARTUM​

Maternal Mental Health Collaborative – a central resource page by Santa Clara County for postpartum-related mood disorders, including baby blues, postpartum depression, and more.​

Supporting Mamas – Information, resources, and support for expecting families and postpartum-related mood disorders in South Bay.

IMMUNIZATIONS

Centers for Disease Control and Prevention (CDC) – For the latest information about vaccines and immunizations, including a recommended vaccine schedule from birth to six years

GENERAL

Birthright of San Jose – offers emotional support to women facing unplanned pregnancies. Services may include free pregnancy test, community resources, maternity and baby clothes, rental assistance, information on prenatal care and development, pregnancy, abortion, parenting, and adoption.

First 5 Santa Clara County – Free programs, services, and activities for families with children from birth to age five. Sign up for a free First 5 New Parenting Kit! ​

My Birth Matters - a website that helps pregnant women learn more about their birthing options.

March of Dimes – a nonprofit organization that works to improve the health of mothers and babies. They are committed to preventing birth defects and infant death. They achieve their mission through education, advocacy, and research aimed at prenatal health, genetics, and birth defects.

Pregnancy and Whooping Cough - The Centers for Disease Control and Prevention (CDC) recommends all women receive a Tdap vaccine during the 27th through 36th week of each pregnancy. The Tdap vaccine helps protect your baby against whooping cough in the first months of life. For more information, visit the CDC’s website.

San Jose Heritage Home - a structured program that provides housing, meals, clothes, strollers, car seats, and diapers. The program also provides mentorship, education, parenting classes, AA meetings, career workshops, and more.

Santa Clara County Pregnancy and Parenting Referral Line - provides resources and referrals for reproductive health, family planning, pregnancy, birth defects, infants, children, and teens.

Text4Baby – A free service of the National Healthy Mothers, Healthy Babies Coalition. Text BABY to 511411 to get free messages on your cell phone to help you through your pregnancy and your baby’s first year.

The Gabriel Project – serves pregnant women who need emotional, spiritual, or material support. Services include locating services and resources for mom and baby, taking you to doctor’s appointments, providing necessary items for your baby, listening to your concerns, and more.

What to Expect – program offers must-have information, support, and community for every step of the parenting journey, from preconception and pregnancy to the early years and beyond.

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