Skip to main content
1-800-260-2055

Provider memos

This page contains important memos for SCFHP providers. You will need Adobe Acrobat Reader to view these PDFs.

Memos by year

2022

  • June 22, 2022 - SCFHP Direct, NEMS, regarding 2022 Medi-Cal & Cal Medi-Connect Wellness Rewards Program
  • June 22, 2022 - Valley Health Plan, PMG, PAMF, PCNC, regarding 2022 Medi-Cal & Cal Medi-Connect Wellness Rewards Program
  • June 16, 2022 - Availability of Health Education Resources for Members
  • May 27, 2022 - Updated IHA Technical Specifications
  • May 18, 2022 - New FSR & MRR - Effective July 1, 2022
  • May 11, 2022 - Provider Satisfaction Survey Extension! We want to hear from you: Take the Provider Satisfaction Survey by May 20, 2022
  • May 9, 2022 - Transitional Care Management with Medication Reconciliation for CM
  • May 6, 2022 - MC and DSNP Contracting
  • May 6, 2022 - Childhood Lead Screening
  • April 15, 2022 - SCFHP COVID-19 Vaccination Provider Incentive Program ending April 30, 2022
  • March 28, 2022 - ARPA and Post-Partum Care
  • March 21, 2022 - Collecting SDOH Data-Coding Tip Sheet
  • March 18, 2022 - Continuing Medical Education (CME)
  • March 15, 2022 - ECM and Community Supports Marketing Materials Requirement
  • February 7, 2022 - COVID-19 Safety - Temporary Substitution for Face-to-Face Enhanced Case Management and Community Supports Services
  • February 4, 2022 - New Clinical Diabetes Program for members with A1C greater than 9%
  • January 28, 2022 – Introducing the SCFHP COVID-19 Vaccination Provider Incentive Program: Earn $25 per completed outreach and $75 per vaccination gap closure
  • January 14, 2022 – California Advancing and Innovating Medi-Cal Implementations as of January 1, 2022
  • January 12, 2022 - 2 – HHP/WPC Members Transitioning to Community Supports Housing Navigation
  • January 12, 2022 - 1 – Provider Performance Program updates for the calendar year 2022

2021

2020

  • December 18, 2020 – New Care Compare tool by CMS
  • December 14, 2020 – 2021 Provider Performance Program updates and new patient auto-assignment algorithm
  • December 11, 2020 – Read the latest Provider e-News
  • November 13, 2020 – Read the latest Provider e-News
  • November 6, 2020 – Long-term care discharge, hospice notification, and admission date requirements
  • November 3, 2020 – New video remote interpreting services for American Sign Language
  • October 29, 2021 - 2 – Phone system transition Friday night
  • October 29, 2020 - 1 – Billing guide for drugs, medical supplies, and durable medical equipment effective 1/1/2021
  • October 27, 2020 – Blood pressure monitor for SCFHP patients diagnosed with hypertension
  • October 26, 2021 - 2 – Preventive medical care via telehealth and in-person visits
  • October 26, 2020 - 1 – Get $100 for completing certified ACE training
  • October 16, 2020 – Read the latest Provider e-News
  • October 8, 2020 – Register for the Medi-Cal Rx web portal
  • September 22, 2020 – Get ready for flu
  • September 11, 2020 – Read the latest Provider e-News
  • August 31, 2020 – Medi-Cal members with other health coverage (Medi-Cal as secondary payor)
  • August 14, 2020 – Billing skilled nursing facility claims requirements and reminders
  • August 4, 2020 – Read the latest Provider e-News
  • August 3, 2020 – Temporary rate increase for skilled nursing facility claims
  • July 31, 2020 – Quality standard requirements for interpreting services
  • July 28, 2020 – Relief funds available for Medi-Cal providers
  • July 23, 2020 – Weekly COVID-19 positive case calls to skilled nursing facilities
  • July 16, 2020 – Incentive for completing certified ACE training
  • July 15, 2020 – Behavioral health guidance from the Department of Health Care Services
  • July 9, 2020 – Read the latest Provider e-News
  • June 26, 2020 – Catch up on missed/rescheduled well-child/well-care visits
  • June 23, 2020 - 2 – Timely access to care standards
  • June 23, 2020 - 1 – Home health agency resource list for skilled nursing facility providers
  • June 5, 2020 – End-date for payment add-on for COVID-19 patients in LTC/custodial stays
  • June 2, 2020 – Read the latest Provider e-News
  • June 1, 2020 – Prioritizing childhood immunization visits amidst COVID-19
  • May 14, 2020 – New billing process for Medicare crossover claims through COBA
  • May 11, 2020 – Read the latest SCFHP Provider e-News
  • May 8, 2020 – Payment add-on for COVID-19 patients in LTC/custodial stays (COVID-19 authorization requests)
  • April 29, 2020 – Updates related to COVID-19 adjustments
  • April 20, 2020 – Facility authorization covers SNF primary care and podiatry services
  • April 17, 2020 – Temporary alternative services (TAS) and plan of operation
  • April 9, 2020 – COVID-19 guidance from Santa Clara County
  • April 8, 2020 – CBAS services and activities during the COVID-19 public health emergency
  • April 6, 2020 – Facility authorization covers SNF primary care and podiatry services
  • March 31, 2020 – Suspension of prior authorization requests extended until April 30, 2020
  • March 27, 2020 – Reimbursement for telehealth & virtual care for Medi-Cal & Cal MediConnect
  • March 20, 2020 – Reimbursement for telehealth services
  • March 19, 2020 – Prior Authorization requests suspended until March 31, 2020
  • March 9, 2020 – Updates and reminders regarding the Novel Coronavirus (COVID-19)
  • February 28, 2020 – HEDIS 2020 Medical Records Retrieval
  • February 10, 2020 – Updated Prior Authorization Request Form for Medical Services
  • February 6, 2020 – Read the latest SCFHP Provider e-News
  • January 15, 2020 – Reminder: Medication Reconciliation Post Hospitalization

2019

2018

2017

2016

2015

  • December 15, 2015—CMS to enforce Medicare prescriber enrollment requirement: Enroll today!
  • October 14, 2015—O'Connor Hospital Services Agreement
  • August 24, 2015—ICD-10 Impact on Authorizations and Claims Payments
  • July 16, 2015—New Emdeon Web Portal for Cal MediConnect Claims
  • July 6, 2015—St. Louise Hospital Services Agreement
  • June 30, 2015—Implementation of Second Phase of National Correct Coding Initiative
  • June 26, 2015—Update to PCP Auto Assignment and ID Card Processes
  • June 23, 2015—Audiologist for Skilled Nursing Facilities
  • June 3, 2015 - 2—Contracted Home Health Agencies
  • June 3, 2015 - 1—Prior Authorization Guidelines for Behavioral Health Treatment (BHT) Coverage for Children Diagnosed with Autism Spectrum Disorder
  • May 11, 2015—Medical Transportation Code Conversion
  • April 20, 2015 - 2—DME Provider Update—Delegated Networks
  • April 20, 2015 - 1—DME Provider Update—Contracted Providers
  • March 30, 2015—Notice of Medicare Non-Coverage Requirements, Process, and Timeline—Skilled Nursing Facilities
  • March 5, 2015—Important Information for Physicians Regarding Timely Access Regulations
  • March 3, 2015—SBIRT Training Sessions
  • February 27, 2015—Sign Up for Cal MediConnect Provider Webinars
  • February 23, 2015—Prior Authorization Process, Turnaround Times for SNF Notification
  • February 19, 2015—Weekly Therapy Updates—Skilled Nursing Facilities
  • January 29, 2015—Podiatric and Chiropractic Services at Federally Qualified Health Centers and Rural Health Clinics
  • January 5, 2015—Clarification on Medi-Cal Billing

2014