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Community resources

Santa Clara Family Health Plan (SCFHP) offers you easy access to a variety of community resources. Choose one of the organizations below to learn more about their programs and services and to get contact information. This information is provided as a public service. SCFHP is not a sponsor of the organizations or events seen here.

Resources and contact information

2-1-1 Santa Clara County

2-1-1 is a free and confidential, 3-digit phone number and service that provides access to critical community programs and services, including: food and shelter, counseling, drug and alcohol intervention, job training, child and elder care, health care, youth programs, and so much more. Specially trained, multilingual call-center specialists offer a friendly voice while providing accurate, up-to-date information, and appropriate, culturally sensitive referrals.

Phone: 2-1-1
TTY/TDD: 1-866-390-6845
Hours: 24 hours/7 days
Website: www.211scc.org

Alum Rock Counseling Center

The Alum Rock Counseling Center (ARCC) offers several programs for high-risk youth and their families. Programs may focus on early childhood development and parent coaching, middle school student mentoring, life skills development, truancy reduction, gang-related services, mobile crisis response and counseling, case management, child abuse and neglect prevention and community outreach.

Address: 1245 East Santa Clara Street, San Jose, CA 95116
24/7 CRISIS HOTLINE: 1-408-294-0579
Program Office: 1-408-294-0500
Fax: 1-408-294-2451
Website: http://www.alumrockcc.org
Email: info@alumrockcc.org

Application Assistance

There are several ways to apply for Medi-Cal and CCHIP:

MyBenefits CalWIN

MyBenefitsCalWIN is a website that lets California residents learn about and apply for medical, food, and cash assistance programs, including Medi-Cal and CalFresh (formerly Food Stamps).

Website: mybenefitscalwin.org

Cal MediConnect - CalDuals

For news, enrollment materials, FAQs, and helpful videos on California's Coordinated Care Initiative (CCI) and Cal MediConnect, visit CalDuals.org.

Cal MediConnecToons videos give an overview of Cal MediConnect, the enrollment process, what letters health plan participants will receive, or how to choose a plan.

Website: www.CalDuals.org

CalFresh

The CalFresh Program (formerly called Food Stamps) helps single people, some individuals receiving Social Security Income (SSI), and families with little or no income to buy food. In Santa Clara County, people who receive CalFresh benefits can buy food using a plastic card at a grocery store or other authorized place.

Phone: 1-877-96-BENEFITS or 1-877-962-3633 
Hours: 24-hour automated InfoLine
Website: mybenefitscalwin.org

CalWORKS

CalWORKS is a program that helps eligible families become self-supporting through temporary cash aid and assistance in finding and keeping a job. If you are the parent or caretaker relative of an eligible child or eligible children, you may be eligible to receive cash assistance through the California Work Opportunity and Responsibility to Kids (CalWORKS) Program.

Phone: 1-877-96-BENEFITS or 1-877-962-3633
Hours: 24-hour automated InfoLine
Website: mybenefitscalwin.org

City of San Jose Parks, Recreation & Neighborhood Services

The City of San Jose offers programs and activities for all ages. Find information on community centers, community gardens, parks, picnic areas, pools, tot lots, trails, Happy Hollow Park & Zoo, etc.

Phone: 1-408-535-3570
Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m.
Website: www.sanjoseca.gov

Covered California—California's marketplace for health insurance

Covered California is a new marketplace where you and your family may get financial assistance to make health insurance coverage more affordable and where you will be able to compare and choose health coverage that best fits your needs and budget.

Phone: 1-888-975-1142
Website: www.coveredca.com

Go to Santa Clara County Health Connection for information on upcoming Santa Clara County enrollment events and local application assistance.

Covered California - Life-changing event? You may qualify to enroll now.

You can also check our Community Events page for information on upcoming health fairs and enrollment events.

DDTP (Deaf & Disabled Telecommunications Program)

If you need a specialized phone that makes it easier to hear, dial or call, you may be able to get one for free through California Phones – a program sponsored by the California Public Utilities Commission. California Phones are available to all eligible California residents. You can receive free specialty phone equipment with certification by a medical doctor, a licensed audiologist, a qualified state agency or a hearing aid dispenser.

Contact the Deaf and Disabled Telecommunications Program for more information at 1-800-806-1191, or visit their website, www.ddtp.org.

Domestic Violence Prevention

Below are resources available within the community that provide free and confidential services for those who are experiencing or have experienced domestic violence, including emergency shelter and transitional housing, 24-hour crisis hotlines, safety planning, counseling and support groups, legal advocacy, and children and teen programs.

Interpreters and translators are available to provide assistance with medical, legal, and other services in other languages.

AACI Asian Women's Home
Phone: 1-408-975-2739, 24-hour hotline
Website: http://dv.aaci.org/, www.facebook.com/aaciorg

Community Solutions (South County)
Phone: 1-877-END-SADV (1-877-363-7238), 24-hour hotline
Website: www.communitysolutions.org, www.facebook.com/communitysolutions

Maitri
Phone: 1-888-8MAITRI (1-888-862-4874)
Email: maitri@maitri.org
Website: www.maitri.org, www.facebook.org/maitribayarea

Next Door Solutions to Domestic Violence
234 E Gish Road, Suite 200, San Jose, CA 95112
Phone: 1-408-279-2962
Hours: 24-hour hotline
Website: www.nextdoor.org, www.facebook.com/NextDoorSolutions

YWCA Silicon Valley, Domestic Violence Department Support Network Program
Phone: 1-800-572-2782, 24-hour hotline
Website: ywca-sv.org, www.facebook.com/supportnetworkforbatteredwomen

FIRST 5 Santa Clara County

FIRST 5 Santa Clara County supports the healthy development of children through age 5 and offers programs and resources for early learning, health and family support. FIRST 5 Family Resource Centers offer free programs, services and activities for families with children, birth through age 5.

Phone: 1-408-260-3700
Address: 4000 Moorpark Ave., San Jose, CA 95117
Website: first5kids.org

Head Start and Early Head Start

Head Start offers part day and full day preschool and family services in various locations throughout Santa Clara County. To qualify for Head Start services, your child must be age eligible and your family must either be income eligible or categorically eligible.

Phone: 1-408-453-6900 or 1-800-820-8182
Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m.
Website: http://headstart.sccoe.org/Pages/default.aspx

The Health Trust (support and health self-management)

SCFHP partners with The Health Trust to provide high quality chronic disease and self-management programs for our members. The Health Trust's Better Choices, Better Health Self-Management Program is a program that provides people living with chronic condition(s) the tools to take charge of their condition and live healthier and more independent lives. The class covers chronic conditions including heart disease, asthma, arthritis, diabetes, COPD and HIV/AIDS

The Health Trust is licensed by Stanford University. Their staff is certified as Master Trainers to deliver self-management workshops for those living with chronic disease and diabetes.

For more information, or to enroll in the chronic disease self-management program, please call 1-408-961-9877 or visit The Health Trust.

The Health Trust is located at:
1400 Parkmoor Ave., Suite 230
San Jose, CA 95126

HICAP (Health Insurance Counseling & Advocacy Program)

HICAP helps you make sense of Medicare to understand your options and choose the options that best suit you and your family. HICAP is a program of Sourcewise, formerly known as the Council on Aging Silicon Valley, is not affiliated with any insurance company and offers unbiased information to help you make informed decisions about coverage.

Phone: 1-408-350-3200
Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m.
Website: http://www.mysourcewise.com/services

Immigrant Relations and Integration Services (IRIS)

Immigrant Relations and Integration Services (IRIS) is a program of the County of Santa Clara County (SCC) that provides immigration information, programs, and resources. Resources offered by IRIS include:

Citizenship Days – Provides SCC residents with knowledge and information needed to become U.S. citizens.
English as a Second Language (ESL) – Information on classes available in SCC.
Knowledge of Immigrant Nationalities (KIN) – Information about the backgrounds, values, and life conditions of immigrants.

Phone: 1-408-792-2300
Fax: 1-408-297-2463
Website: www.immigrantinfo.org

In-Home Supportive Services (IHSS)

To be eligible for IHSS, you must be receiving Medi-Cal, be blind, disabled, or 65 years of age or older, AND be unable to live at home safely without help. IHSS provides services according to the IHSS recipient’s ability to perform daily activities, and can include feeding, bathing, dressing, housekeeping, laundry, shopping, meal preparation and clean up, respiration, bowel & bladder care, moving in and out of bed, rubbing the skin (to prevent skin breakdown), accompaniment to medical appointments, paramedical services, and protective supervision.

Phone: 1-408-792-1600
Website: IHSS

Indian Health Center (diabetes management & fitness program)

The Indian Health Center (IHC) provides high quality, culturally competent medical and wellness services to American Indians/Alaska Natives and people from all walks of life, regardless of race, ethnicity, religion, gender, sexual orientation, or disability.

SCFHP works with the Indian Health Center-Community Wellness & Outreach program to provide wellness education services to our members. Services include:

  • Diabetes Education: Diabetes orientation class, diabetes education, and one-on-one case management to assist members who have been diagnosed with diabetes.
  • Nutrition Services: Individual and group nutrition classes with a Registered Dietician/Certified Diabetes Educator.
  • Fitness Program: IHC’s fitness center is open to SCFHP members. The fitness center has elliptical machines, treadmills, recumbent bikes, dumbbells and other strength and cardio machines.

For more information, or to enroll in one of these programs, please call 1-408-445-3400, ext. 278, or visit Indian Health Center - Wellness Center.

Indian Health Center is located at:
602 East Santa Clara Street, Suite 130
San Jose, CA 95113

Lifeline Assistance Program (Cell Phones)

The Lifeline Assistance program is a government subsidized program that provides a free cell phone along with a selection of free or low cost plans. Enrollment is available to people with low incomes and people who are homeless. You may qualify if you are on certain public assistance programs, like Medi-Cal or Supplemental Nutrition Assistance Program (SNAP). You can also qualify based on your household income. You must provide proof of program participation or proof of income. For a list of companies offering free cell phones, visit the Free Government Cell Phones website.

Meals on Wheels, Hot Lunches

The Santa Clara County Senior Nutrition Program provides high quality, cost efficient, nutritious meals to seniors, including hot lunches at specific locations and Meals on Wheels.

Phone: 1-408-350-3246 (for Meals on Wheels eligibility assistance)
Phone: 1-408-975-4860
Fax: 1-408-975-4830
Website: www.sccgov.org/sites/ssa

Medi-Cal

Social Services Agency, Santa Clara County, contact information for Medi-Cal inquiries.

Phone: 1-877-96-BENEFITS or 1-877-962-3633
Hours: 24-hour automated InfoLine
Website: www.MyBenefitsCalWIN.org

Application Assistance Center
Address: 1876 Senter Rd., San Jose, CA 95112
Phone: 1-408-758-3800

North County Office
Address: 1330 West Middlefield Rd., Mountain View, CA 94043
Phone: 1-650-988-6200

South County Office
379 Tomkins Court, Gilroy, CA 95020
Phone: 1-408-758-3300

OUTREACH

Provides transportation for individuals with disabilities who are unable to use the public transit bus and light-rail systems some or all of the time, for seniors who have limited transportation options because of cost or availability, and for individuals in Santa Clara County’s CalWORKS Program.

Phone: 1-408-436-2865
Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m.
Website: www.outreach1.org

Rebuilding Together Silicon Valley

Rebuilding Together Silicon Valley is a non-profit agency devoted to providing critical home repairs and accessibility modifications for low-income homeowners and community centers, at no cost to the recipient.

1701 South 7th Street #10
San Jose CA, 95112

Phone: 1-408-578-9519
Email: info@rebuildingtogethersv.org
Website: http://www.rtsv.org

Sacred Heart Community Service

Provides food, clothing, and emergency financial assistance. Offers tools and resources for attaining self-sufficiency, including Family Support, Education, JobLink Employment Services, Asset Building for Independence, La Mesa Verde urban gardening programs, and the SHCS Leadership Collective for customers who also want to volunteer.

Food Connection Hotline: 1-408-278-2160
Hours: Call for specific hours of each program
Address: 1381 South First St., San Jose, CA 95110
Website: www.sacredheartcs.org

Santa Clara County Health Connection

Santa Clara County Health Connection is a website that provides information about upcoming events in Santa Clara County that may offer assistance in or information on enrolling in health insurance programs, including Covered California, Medi-Cal, and Healthy Kids.

Website: www.scchealthconnection.org

Second Harvest of Silicon Valley

Provides food to people in need in Santa Clara and San Mateo counties. Call the Food Connection Hotline for information on all of Second Harvest Food Bank’s food assistance programs.

Food Connection Hotline: 1-800-984-3663
Hours: Monday – Friday, 8:30 a.m. to 4:00 p.m.
Website: www.shfb.org

SELPA’s Child Find Special Education

Through local schools and the Santa Clara County Office of Education, the Special Education Local Plan Area (SELPA) gives resources to people in the community with disabilities that are aged 21 or younger.

What does “Child Find” do?

“Child Find” makes each public school system responsible for finding students with disabilities in their area. A local plan makes it possible to meet the needs of students, parents, and educators. And truly give students with special needs equal rights to education. Anyone can refer a student to “Child Find.”

To see “Child Find” brochures for more information, visit SELPA’s website at https://www.sccoe.org/selpa/Pages/ParentsAndCommunity.aspx

Silicon Valley Independent Living Center (SVILC)

SVILC’s programs and services address the comprehensive needs that individuals with disabilities have when attempting to gain or increase their independence. Programs and services address advocacy, independent living skills training, information and referral, and peer counseling. SVILC provides Assistive Technology services and is a Device Lending Library.

Phone: 1-408-894-9041
TTY/TDD: 1-408-894-9012
Hours: Monday – Friday, 9:00 a.m. to 5:00 p.m.
Address: 2202 North First St., San Jose, CA 95131
Website: www.svilc.org

Social Services Agency, Santa Clara County

Provides low-income individuals and families with access to health, financial, nutritional, and employment.

Department of Employment and Benefit Services
Phone: 1-877-96-BENEFITS or 1-877-962-3633
Hours: 24 hours automated InfoLine
Website: www.mybenefitscalwin.org

Application Assistance Center
Address: 1876 Senter Rd., San Jose, CA 95112
Phone: 1-408-758-3800

North County Office
Address: 1330 West Middlefield Rd., Mountain View, CA 94043
Phone: 1-650-988-6200

South County Office
Address: 379 Tomkins Court, Gilroy, CA 95020
Phone: 1-408-758-3300

Sourcewise (formerly Council on Aging Silicon Valley)

Sourcewise, previously Council on Aging Silicon Valley, has updated its name to reflect the expanded community it serves – all adults in Santa Clara County. Sourcewise aims to inform, educate, and prepare all adults within Santa Clara County to better navigate their health and life options. Sourcewise provides adults (whether or not seniors), their families, and their caregivers with services and solutions designed to help maintain independence and receive appropriate care, regardless of economic status. Sourcewise offers a broad range of services to the community including: information, care management, Health Insurance Counseling & Advocacy Program (see HICAP, below), senior employment services, Meals on Wheels, and Sourcewise public authority services.

Phone: 1-408-350-3200
Email: community@mysourcewise.com
Hours: 24-hour automated InfoLine
Website: http://www.mysourcewise.com

Text4baby

A free service of the National Healthy Mothers, Healthy Babies Coalition at Text4baby.org. If you text BABY to 511411, you will get free messages on your cell phone to help you through your pregnancy and your baby's first year.

Women, Infants & Children (WIC)

WIC, the Women, Infants and Children Program, is a nutrition program that helps pregnant women, mothers of infants, infants and young children eat well, be active, and stay healthy.

Phone: 1-408-792-5101
Phone: 1-888WIC-WORKS or 1-888-942-9675
Fax: 1-408-294-6315
Website: https://www.sccgov.org/sites/phd/services/Wic/Pages/wic-home.aspx

work2future

work2future offers a full range of no-cost services for youth and adults who are interested in receiving training to build job skills or assistance in job search. Training locations are in San Jose, Gilroy, and Morgan Hill.

Youth and young adults: Training, summer jobs or paid internships are available through Santa Clara County Youth Works or San Jose Works.
Phone: 1-408-794-1234
Website: www.sccgov.org/sites/ec/youthworks/Pages/home.aspx

Adults: General assistance in employment search, job listings, and job training information is available.
Phone: 1-408-794-1100
Website: www.work2future.biz

YMCA of Silicon Valley

Offers health, fitness and wellness programs, youth programs, camps, family activities, swimming and aquatics, and other activities for people of all ages, incomes and abilities. The YMCA of Silicon Valley has 10 full-facility locations and YMCA Camp Campbell, a wilderness resident camp in the Santa Cruz Mountains.

The YMCA also partners with the City of Morgan Hill to operate health and fitness programming and senior adult programs at the Centennial Recreation Center. Financial assistance is offered to individuals and families who cannot afford membership.

Phone: 1-408-351-6400
Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m.
Fax: 1-408-294-6315
Website: www.ymcasv.org