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Need help in your language?

Member news | Friday, July 26, 2019

If you are more comfortable speaking a language other than English, Santa Clara Family Health Plan can help you. Whether you are contacting SCFHP or visiting a doctor, we have interpreters available.

Know your rights

  • You can get an in-person or telephone interpreter at no cost to you. This includes Sign Language.
  • When you go to the doctor, interpreters are available 24-hours a day.
  • You can ask for SCFHP plan materials in English, Spanish, Simplified Chinese, Tagalog, and Vietnamese.

How can you get an interpreter?

Tell your doctor's office you'd like one. You can do this when you call to set up your next visit. You can also ask us for an interpreter or for translated materials.

Call Customer Service at 1-800-260-2055, TTY users should call 1-800-735-2929 or 711.