COVID-19 resources
Our Provider Services team is ready to answer your questions Monday through Friday from 8:30 a.m. to 5 p.m. at 1-408-874-1788. Don’t have time to wait on the line or want help outside of our business hours? We have self-service tools that are available to you 24/7.
Provider Link
Visit providerportal.scfhp.com to download your member roster, check authorizations and claims status, and check member eligibility.
Interactive Voice Response (IVR)
Call our IVR line at 1-408-874-1473 to verify member eligibility, check claims status based on your TIN, and request confirmation of eligibility verification or claim(s) processed.
Resources on our website
• Coronavirus - Important information for SCFHP providers
• Provider memos
Resources from the County
Santa Clara County provides the latest information on their website, available to all healthcare providers. Find important updates, the COVID-19 case report form, information about PPE, and much more.
Thank you for continuing to serve SCFHP members and Santa Clara County residents.