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How to Enroll

How to Enroll

You may be eligible for Santa Clara Family Health Plan Cal MediConnect as long as you:

  • Live in Santa Clara County (our service area), and
  • Are 21 years of age or older at the time of enrollment, and
  • Have both Medicare Part A and Medicare Part B, and
  • Are currently eligible for full Medi-Cal

For more information or to enroll, please call 1-888-202-3353, 8 a.m. to 8 p.m., Monday through Friday. TTY: 1-800-735-2929 or 711.

You may also call Health Care Options (HCO) at:

1-844-580-7272
Monday through Friday from 8 a.m. to 5 p.m. 
TTY/TDD 1-800-430-7077.

Website:

https://www.healthcareoptions.dhcs.ca.gov/enroll

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Accessibility

You can ask for published materials for free in other formats, such as large print, braille or audio. Call Customer Service for help.

If you speak a language other than English, language assistance services, free of charge, are available to you. Call Customer Service at 1-877-723-4795, Monday through Friday, 8 a.m. to 8 p.m. TTY/TDD users should call 1-800-735-2929 or 711. The call is free.

HOW TO ENROLL

CALL SCFHP
Monday through Friday
8 a.m. to 8 p.m.

1-888-202-3353
TTY/TDD 1-800-735-2929 or 711

CALL HEALTH CARE OPTIONS (HCO)
Monday through Friday
8 a.m. to 5 p.m.

1-844-580-7272
TTY/TDD 1-800-430-7077

Health Care Options

PROGRAM INFORMATION

How to Enroll

How to Disenroll

2019 Benefits & Copays

2018 Benefits & Copays

Prescriptions & Part D

Medication Therapy Management

How to Choose and See a Provider

Find a Doctor

Case Management & Care Coordination

Complaints, Grievances & Appeals

RESOURCES

Downloads

Member Handbook

Provider and Pharmacy Directory

List of Covered Drugs (Formulary)

Summary of Benefits

Notice of Nondiscrimination/ Language Assistance

Links

Getting Started

Member Materials

Helpful Information

Frequently Asked Questions

National Coverage Determinations

Health Education

Notice of Privacy Practices

Report Fraud

 

IMPORTANT NUMBERS
CUSTOMER SERVICE
(8:00 a.m. - 8:00 p.m.,
Monday - Friday)
1-877-723-4795
CUSTOMER SERVICE TTY/TDD
711
NURSE ADVICE LINE
1-844-803-6962

Santa Clara Family Health Plan Cal MediConnect Plan (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information, contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. Benefits and/or copays may change on January 1 of each year. The List of Covered Drugs and/or pharmacy and provider networks may change throughout the year. We will send you a notice before we make a change that affects you.  Copays for prescription drugs may vary based on the level of Extra Help you get.  Please contact the plan for more details.


Last updated 12/29/2017
H7890_13050W201712 Approved