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SCFHP has received NCQA accreditation for our DualConnect (HMO D-SNP)

What is the National Committee for Quality Assurance (NCQA)?
NCQA is a private, non-profit organization dedicated to improving health quality.

What does the NCQA seal mean?
SCFHP was awarded an accreditation status of accredited for service and clinical quality that meet the basic requirements of NCQA’s rigorous standards for consumer and quality improvement.

Meaning, we provided our members quality services that meet NCQA’s strict standards!

What does NCQA measure?
✔ Access and Service
Do members have access to the care and services they need?

✔ Qualified Providers
Are the providers we work with qualified? Do members like those providers?

✔ Staying Healthy
Do we offer activities to find illness early and keep members healthy?

✔ Getting Better
Do we provide programs and activities to help members get better if they are sick?

✔ Living with Illness
Do we help members with chronic conditions manage their illness?

Why is the seal on SCFHP material?
We are proud of delivering quality service to you! We will be using the seal on our material as a reminder of our commitment to you and your health.

Santa Clara Family Health Plan DualConnect is an HMO D-SNP with a Medicare and Medi-Cal contract.
Enrollment in DualConnect depends on contract renewal.

Last updated 12/27/2022

H4045_23013W_M Accepted