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Provider Performance Program (PPP) Guide

Santa Clara Family Health Plan (SCFHP) designed the Provider Performance Program (PPP) to align with our mission to provide high quality, comprehensive healthcare, and to close gaps in care for our members. The long-term objective of the PPP is to reward provider performance based on quality measure outcomes. The PPP is based on a combination of measures from:

  • National Committee for Quality Assurance (NCQA)
    • Healthcare Effectiveness Data and Information Set (HEDIS)
  • California Department of Health Care Services (DHCS) quality requirements
  • SCFHP – system improvements Key changes for CY 2022

PPP Training Guide