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Provider training

Provider training

SCFHP provides training modules to ensure SCFHP and our providers meet all requlatory requirements regarding training. The provider training modules are also a reference for you and your staff. Training modules are listed on the right side of this page.

Review the list of required trainings below. Please ensure that you and your staff complete these trainings before beginning your service as a contracted provider, or by the noted due date in the case of new trainings. Questions regarding required trainings should be directed to SCFHP Provider Services at 1-408-874-1788.

Please check this page frequently for new training modules. Training modules can be found in the menu on the right.

Required trainings include:

  • Timely Access to Care 
  • Cultural Competency (Available in PDF: Cultural Competency Toolkit)
    • Communicating Across Language Barriers
    • Communicating with Seniors and with People with Disabilities
    • Increasing Awareness of Cultural Diversity
  • Long-Term Services and Supports
  • Staying Healthy Assessment
  • Screening, Brief Intervention, and Referral to Treatment (SBIRT)