SCFHP Pharmacy Benefit & Drug Formulary
The SCFHP drug formulary is a list of preferred generic and brand-name medications in various therapeutic classes that are covered under the SCFHP pharmacy benefit. The Drug Formulary (List of Covered Drugs) exists to allow our providers and clinicians to determine the safest and cost-effective drug therapy possible.
For the Cal MediConnect formulary, please visit the Cal MediConnect List of Covered Drugs page.
The Formulary Drug List applies only to drugs provided by a retail, long-term care or home infusion pharmacy and processed through SCFHP’s Pharmacy Benefit Manager (PBM). It does not apply to drugs used in inpatient settings or furnished by a provider.
SCFHP's Pharmacy Benefit Manager is MedImpact. Contact MedImpact directly for:
- One-time vacation overrides
- 3-day emergency supply overrides
- Lost or stolen medication overrides
- Refill too soon override due to change in dose
- Billing questions
- Price restriction override on non-compound claims
MedImpact Customer Service Center: 1-800-788-2949
The SCFHP Pharmacy and Therapeutics (P&T) Committee meets once per quarter to develop and maintain the Formulary Drug List to ensure that the formulary remains responsive to the needs of our members and providers. The committee is composed of physicians from various medical specialties and pharmacists, whose role is to evaluate clinical drug reviews concerning safety, effectiveness, costs, and decide on the most cost-effective drugs in each class.
The Formulary Drug List is reviewed by the P&T Committee and updated based on comprehensive data on efficacy and safety that is available from evidence-based clinical studies, and for which evidence of performance in overall use in a variety of therapeutic settings has been established. The decisions are also based on the Department of Health Care Services (DHCS) contract requirement stating that the Formulary Drug List shall be comparable to the Medi-Cal Fee for Service list of contract drugs, except for drugs that are carved out through specific contract agreements. DHCS defines a comparable formulary as, “It must contain drugs which represent each mechanism of action sub-class within all major therapeutic categories of prescription drugs included in the Medi-Cal FFS list of contract drugs.”
Non-compound claims with dollar amounts greater than $5,000 and compound claims with dollar amounts greater than $150 will reject with messaging “Max Claim Pay Exceeded.” These claims will require an operational prior authorization for review of correct claim submission, dosing, and pricing which justifies the high-cost claim. The dispensing pharmacy should call 1-800-788-2949 or 1-408-874-1796. The MedImpact/SCFHP staff will ensure that the pharmacy is billing correctly and enter a prior authorization if appropriate.
If a contracted pharmacy cannot fill a prescription at the time of service, and the medication is urgently needed, SCFHP allows the dispensing of up to 3-day supply of non-covered medication. This policy has been created to ensure members receive medication in appropriate situations to cover temporary delays that might prevent prescriptions from being filled at the time of service. The dispensing pharmacist will use his/her clinical judgment whether the situation is an emergency. Please call the MedImpact Pharmacy Help Desk at 1-800-788-2949 in order to request up to 3-day supply override.
Some prescription and over-the-counter drugs and devices may be excluded if they are:
- Not approved by the Federal Drug Administration (FDA)
- Used as experimental
- Dietary supplements and medical foods
- Used to treat infertility
- Used to treat sexual dysfunction
- Used for cosmetic reasons
- Drug Efficacy Study Implementation (DESI) products
- Bulk chemicals including those used for compounding
SCFHP encourages providers to prescribe formulary drugs whenever possible. However, when a provider elects to prescribe a non-formulary drug, a Prior Authorization or Step Therapy Exception Request Form must be completed by the physician and faxed to Santa Clara Family Health Plan at 1-408-874-1444. Determinations of approval or denial for prior authorization requests are provided within 24 hours as long as all of the information required to make a decision has been provided.
All required fields of the Prior Authorization Form should be completed to avoid delay in the review of the request. Incomplete or illegible forms will be returned or pended for clarification or additional information. If a prior authorization request is approved, the pharmacy may adjudicate the claim on-line as directed by the PA fax-back message from SCFHP. There is no need for a prior authorization number. For all other related PA status or questions, please call the SCFHP Pharmacy Department at 1-408-874-1796 during business hours.
You may download a copy of the Prior Authorization Form here.
Any drug administered by a physician or clinic, including injectable anti-neoplastic medications, needs to be billed as a medical claim by the physician or clinic and not by the dispensing pharmacy providing the drug for such administration.
Specialty drugs are high-cost drugs that may be used to treat complex medical health conditions. Prior authorization is required prior to drug dispensing. SCFHP uses a specialty pharmacy network. For more information, please call SCFHP Pharmacy Department at 1-408-874-1796.
Our formulary is updated by a group of community physicians and pharmacists periodically and therefore the status for any medication may change throughout the year. The benefits are subject to the plan provisions in effect when services are given including patient eligibility and any plan limitations or exclusions. For clarification on coverage of any medication, please contact SCFHP Member Services at 1-800-260-2055.
Provider Services Department Fax1-408-376-3537
Pharmacy Benefit Manager Help Desk1-800-788-2949
Provider Services Department1-408-874-1788
Grievances & Appeal1-408-874-1788