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Home For Providers Information about Cal MediConnect

Information about Cal MediConnect

Information about Cal MediConnect

How to support, educate and learn more about Cal MediConnect

Working in collaboration with providers, community partners and stakeholders, the Coordinated Care Initiative has allowed Santa Clara Family Health Plan (SCFHP) to make great strides in improving delivery of care to seniors and people with disabilities—vulnerable members of our community. The Coordinated Care Initiative (CCI) integrates long-term services and supports into a coordinated health system and streamlines care for people with both Medicare and Medi-Cal through the Cal MediConnect program. SCFHP Cal MediConnect now has 8,700 members enrolled and benefiting from coordinated medical and behavioral health care and long-term services and supports, all aided by the support of an SCFHP case manager.

Access to a case manager has proven to be the cornerstone of the Cal MediConnect program. For Alice*, a 75-year old blind member with multiple chronic conditions, the help of a case manager has empowered her to continue living on her own and improved her quality of life. Alice said,

“Because of my special needs, it has been extremely difficult to get all my meds lined up so I can pick them up from the pharmacy. Then my case manager took it over, and it’s been a whole lot easier. She is able to work out the problems. I tried for a long time to handle it on my own. I’d rather do it myself, but I just can’t anymore. My case manager has really filled in the gaps for me. I’m thrilled and delighted.”

Despite its successes, the fate of the Coordinated Care Initiative is uncertain. As a stakeholder, you can help ensure the viability of the Coordinated Care Initiative that has made a difference in the lives of people like Alice and many others. Below are ways to reach out to elected officials, providers, and dual eligible beneficiaries.

HOW TO ENROLL

HEALTH CARE OPTIONS (HCO)
Monday through Friday
8:00 a.m. to 5:00 p.m.

1-844-580-7272
TTY/TDD 1-800-430-7077

Health Care Options