Member
Services Representatives can answer your questions
or problems about benefits and services. We can help
you:
Choose
a doctor
Change
doctors
Enroll
in health education classes, for example, Asthma,
Diabetes, Stop Smoking
Understand
your prescription drug coverage
When
you change addresses or get a new phone number
If
you are having difficulty getting an appointment
If
you lose your Health Plan ID Card or doctor directory,
they can send you a new one.
When
it is time to renew.
Member
Services Goal
Our
goal is for you to get the health care services you deserve.
Let us help you. Call member services at 1-800-260-2055.
If you call after hours, leave us a message and we will
return you call the next business day.
QUESTIONS? Stop by or call:
Main Office 210 E. Hacienda Ave.
Campbell, 95008
800-260-2055
Family Resource Center 1775 Story Road # 130 (Mi Pueblo Plaza)
San Jose, 95122
408-874-1888