Medi-Cal Fraud & Abuse
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MEDI-CAL FRAUD AND ABUSE


Medi-Cal fraud costs taxpayers millions of dollars each year and can endanger the health of the community. In 1999, the Department of Health Services (DHS) established the Medi-Cal Fraud Prevention Bureau to detect, investigate, and resolve fraud and abuse in the Medi-Cal Program.

Fraud and abuse concerns may include:

  • use of benefits by non-covered persons,
  • intentionally misleading a person to select one health plan over another
  • charging Medi-Cal beneficiaries for covered services,
  • fabrication and/or falsification of claims,
  • charges for benefits already included in a capitation payment, and
  • soliciting, offering, and receiving of kickbacks, bribes, or rebates


Both Santa Clara Family Health Plan and State Department of Health Services (DHS) have established methods for objectively and systematically evaluating and investigating potential fraud and / or abuse. Its system is designed to detect potential fraud through the auditing of claims, prior authorization requests, member and provider complaints, and payment patterns to investigate potential fraud through internal and external auditing, and to resolve potential fraud cases through exoneration, the corrective action process, or referral to law enforcement authorities.

We appreciate your cooperation in fighting Medi-Cal fraud and abuse. If you suspect someone of Medi-Cal fraud, please call the DHS Medi-Cal Fraud Hotline at 1-800-822-6222. You may also call the VP, Compliance at (408) 874-1880, or the Plan Compliance Officer at (408) 874-1882 to report any suspected cases of fraud and abuse.

 

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